Returns + Exchanges

Howdy, Wild + Rae Cowgirl! 🤠

Wild + Rae Return Policy

We’re all about making sure you love your items, but sometimes things don’t work out. Here's the lowdown on how we handle returns and exchanges:

🌟 Exchanges & Store Credit Only
We do not offer refunds—store credit only. If you need a different size or there was an issue with your order, we've got you covered! You’ll have 14 days from the delivery date to exchange your items or request store credit.

To start a return you can use our  exchange portal to begin the process.

🌵 Eligibility for Return

• Items must be unworn, in their original packaging, and have all tags still attached.
• We do not accept returns on worn or damaged items.

✨ Sale Items
Sale items are final sale and cannot be returned or exchanged.

📦 Lost/Stolen Packages
Once our tracking shows your package as "delivered," Wild + Rae is no longer responsible for any lost or stolen items. We recommend reaching out to USPS or your local post office for assistance.
If you’ve purchased LABL Guarantee, you can file a claim for lost, stolen, or damaged packages. Keep in mind, any approved refund will be in the form of store credit.

Got concerns or questions? We’re here to help! Just shoot us an email at hello@wildandrae.com, and we’ll make sure you’re taken care of.

Happy shopping, cowgirl!